Shopping Guide

( i ) Create an account to enjoy superior shopping experience.

( ii ) Browse by product category from the menu or use search bar to look for products (product shots are for reference only).

( iii ) Add selected product(s) into shopping cart by clicking "Add to Cart".

( iv ) Click “VIEW CART” to edit item(s) in shopping cart or “CHECKOUT” to proceed checkout directly.

( v ) Login account to retrieve shipping details or fill in shipping information without login.

( vi ) Enter name, email address, contact number and membership number (If applicable) in “Customer Information” section.

( vii ) Enter recipient name, contact number and recipient address in "Shipping Information” section.

( viii ) Tick "I accept the Terms and Condition of KEEN Hong Kong Official Online shop" and click "Place Order".

( ix ) Choose payment method and fill in payment information to finish the transaction.

( x ) After the payment is settled, order confirmation will send to your e-mail. Ordered items will be delivered to the recipient address within 5 working days (Monday to Friday, except Saturdays and public holidays).

 *  Prices on this website are calculated in Hong Kong Dollars.

 *  All transactions made on this website are subject to prices shown on this website.

 *  Prices shown on this website may change without prior notice.


Payment Methods

ONLY online payment methods shown below are accepted:

MasterCard, VISA, JCB, AMEX, UnionPay and Payme are available in KEEN Hong Kong Official Online Shop.


Promotional Code

Online shopping offers will be launched time to time. If you have the relevant promotion code, please enter promotion code in “Enter a promo code” text box (if applicable) on Payment Page . 

Only one code can be applied per order. 

Promotion code may not apply to all products, please refer to relevant Terms and Conditions.